Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information.

Last Updated: September 30, 2025

Our Commitment to Privacy

At iFixTechLLC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or visit our repair shop in Brooklyn, NY.

Information We Collect

We collect personal information that you voluntarily provide when requesting repair services, quotes, or contacting us.

How We Use Information

Your information is used to provide repair services, communicate with you, and improve our services.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access or disclosure.

Your Rights

You have the right to access, correct, or delete your personal information at any time.

Information We Collect

Personal Information

We may collect the following personal information:

Name and contact information (email, phone number)
Billing and payment information
Device information (make, model, IMEI/serial number)
Repair history and service records
Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address and browser information
Pages visited and time spent on our website
Referring website addresses
Device and operating system information

How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery: To perform repairs, provide quotes, and fulfill service requests
Communication: To send service updates, repair status notifications, and respond to inquiries
Payment Processing: To process payments and maintain billing records
Service Improvement: To analyze usage patterns and improve our services
Legal Compliance: To comply with legal obligations and protect our rights

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers:With trusted third-party service providers who assist in our operations (payment processors, shipping providers)
Legal Requirements:When required by law, court order, or government request
Business Transfers:In connection with a merger, acquisition, or sale of assets
With Your Consent:When you explicitly authorize us to share information

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

Secure data storage and encryption
Access controls and authentication
Regular security assessments
Employee training on data protection
Secure payment processing systems

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:

Remember your preferences
Understand how you use our website
Improve website functionality
Analyze website traffic

You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.

Your Privacy Rights

You have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to legal requirements)
Opt-out: Unsubscribe from marketing communications at any time
Data Portability: Request your data in a structured, commonly used format

To exercise these rights, please contact us using the information provided at the end of this policy.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Service records are typically retained for warranty purposes and legal compliance. You may request deletion of your information at any time, subject to legal and contractual obligations.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to have it removed.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

iFixTechLLC

402 Brighton Beach Ave, 1st Floor
Brooklyn, NY 11235

Phone: (330) 999-9119

Website: ifixtechnyc.com